20 Best work from home jobs in california (Hiring Now!)

Customer Service Representative
Lucent Health Solutions LLC —California
Answers phone calls utilizing efficient interpersonal and communication skills, as well as excellent telephone and customer service skills and etiquette.
$17 - $22 an hour
Quick Apply
Remote Licensed Clinical Social Worker
Grow Therapy —Lancaster, CA
*Flexibility: *Set your schedule with no visit minimums or after hour calls. *Free, hassle-free credentialing with major insurers:* Under the Grow umbrella you…
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Teletherapy Speech Language Pathologist (SLP)
The Stepping Stones Group —Los Angeles, CA
Current state license as a Speech-Language Pathologist (SLP) and willing to obtain additional ones as needed. Cross licensing reimbursement and assistance.
$56 - $60 an hour
Quick Apply
19h
Mental Health Therapist - Remote
BetterHelp.com Counselors —California
Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches …
Up to $114,400 a year
Remote Licensed Mental Health Therapist
Grow Therapy —Stockton, CA
*Flexibility: *Set your schedule with no visit minimums or after hour calls. *Free, hassle-free credentialing with major insurers:* Under the Grow umbrella you…
$63 - $120 an hour
Remote Licensed Clinical Psychologist
Headway —Lancaster, CA
Your application will be rejected until you obtain a valid license. We accept the following licenses on a state by state basis: Wage: Between $95-$166 an hour.
$95 - $166 an hour
Customer Experience Coordinator
PowerMarket —California
Provide excellent customer service by quickly answering questions, anticipating and addressing people’s concerns, and troubleshooting technical problems.
$60,000 - $65,000 a year
Quick Apply
9d
Licensed Therapist or Psychologist (LPCC, LCSW, or LMFT)
Grow Therapy —California
*Flexibility: *Set your schedule with no visit minimums or after hour calls. *Earnings:* Up to $120/hour for therapists, $135/hour for psychologists with our…
$63 - $120 an hour
Remote AI Writing Evaluator (Tier 1)
Outlier Ai —Los Angeles, CA
Weekly payouts: Automatically receive timely payments (no invoicing!). Currently enrolled in or completed an Associates’ degree or higher from an accredited…
Estimated: $54.5K - $69K a year
2d
Remote Online Math Tutor, AI Training
Outlier Ai —California
Train AI models by creating and answering questions related to your field. Preferred: Graduate student, Master, PhD, or equivalent proficiency in mathematics or…
Up to $50 an hour
2d
Remote Licensed Psychiatric Nurse Practitioner
Headway —Lancaster, CA
Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while…
$144 - $222 an hour
Online Advanced Math Tutor
Outlier Ai —Los Angeles, CA
Train AI models by creating and answering questions related to your field. Preferred: Graduate student, Master, PhD, or equivalent proficiency in mathematics or…
Up to $50 an hour
2d
Remote Licensed Mental Health Counselor
Headway —Lancaster, CA
Headways is a flexible service, meaning your hours are yours to set, and it’s up to you whether you see your patients in-person or remotely via telehealth while…
$86 - $130 an hour
Remote Math Evaluator, AI
Outlier Ai —California
Train AI models by creating and answering questions related to your field. Preferred: Graduate student, Master, PhD, or equivalent proficiency in mathematics or…
Up to $50 an hour
2d
Licensed Clinical Social Worker (LCSW) - Remote
BetterHelp.com Counselors —California
Then, BetterHelp provides clients with a wide variety of ways to connect with you so that they can best start their therapeutic journey: from scheduled live…
Up to $114,400 a year
Sales Clerk
Savvas Learning Company —California
Strategically plans sales calls by outlined objectives and action steps from Account Manager. This position will be required to support customer meetings and…
Estimated: $35.9K - $45.4K a year
3d
Human Resources Coordinator
ACES —California
Bachelors Degree in an applicable field is preferred. Data entry and proficiency with current HR information systems. What We're Looking For:
$19 - $23 an hour
Quick Apply
1d
Remote Online Math Teacher for AI
Outlier Ai —California
Train AI models by creating and answering questions related to your field. This is a 100% fully remote opportunity where you'll enjoy a flexible choose-your-own…
Up to $50 an hour
2d
Construction Background? Looking to work from home?
The Contractor Consultants —Glendale, CA
If you have 5+ years experience in construction/trades work and you are looking to make a switch to remote construction recruiting, apply here!
$23 an hour
Quick Apply
1d
Vacation Advisor - Reservation Sales - Work From Home (San Marcos, CA area)
Marriott Vacations Worldwide —San Marcos, CA
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
Estimated: $43.9K - $55.6K a year
2d

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Customer Service Representative

Lucent Health Solutions LLC - California

Quick Apply

Job Details

$17 - $22 an hour

Benefits

Vision insurance

Qualifications

Bilingual
Spanish
Customer service
Microsoft Office
High school diploma or GED
Computer skills
Communication skills

Full Job Description

JOB DESCRIPTION

CUSTOMER SERVICE REPRESENTATIVE

In-office, Hybrid
Rancho Cordova, CA

Summary: The Customer Service (Call Center) Representatives is a key part of the company’s successful operation. The Customer Service Representative is in daily contact with members, clients and providers, and are very often the initial contact with our office. A cheerful, competent and compassionate attitude will directly impact the satisfaction level of our clients and retention of our accounts. Attendance can also directly impact the satisfaction level of our clients and retention of our accounts.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

Include the following. Other duties may be assigned.

Handle incoming and outbound group health plan customer service calls. Minimum calls per shift = 45
Answer questions concerning claims status and medical pre-certification
Interpret benefit eligibility based on the client's Summary Plan Description (SPD)
Explain benefit determinations
Contact providers, clients and insurance carriers as needed
Research written and verbal inquiries in response to complex customer calls
Answers phone calls utilizing efficient interpersonal and communication skills, as well as excellent telephone and customer service skills and etiquette
Manages time and resources efficiently and effectively, while exhibiting a high level of attention to detail.
Maintains effective working relationships with our callers and co-workers; always ethical, professional, courteous, and nice
Participates as a Team Member to ensure the smooth operation of the entire department
References internal and external proprietary systems to obtain claim and eligibility information

Maintains and enters notes with details and accuracy on call log tracking application
Utilizes internal databases to provide efficient and effective information
Analyzes claim and eligibility information in the LuminX system
Handles competently all calls including those relating to potential stop loss issues, TPL issues and high dollar claims
Assesses and handle challenging callers and/or any other calls which may need to be escalated to the manager. In the case of the manager’s absence, report to the customer service team lead
Complies with company and department policies and procedures
Performs special projects at the request of management
Regular, predictable attendance is required.
Bilingual/ fluent in Spanish is a plus

Expectations

Maintain up to date and thorough knowledge of employee benefit provisions for group health plans including medical, dental, vision and prescription drugs
Demonstrate excellent communication, troubleshooting, listening & problem-solving skills
Ability to multi task and prioritize
Utilize system programs appropriately
Meet the performance standards established for the position in the areas of: quality, accuracy, production, participant satisfaction and attendance

Supervisory Responsibilities: This job has no supervisory duties.

Measures of Performance: The Customer Service Representative shall be considered to be performing in an acceptable manner when the following have been accomplished:

1. Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

2. Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

3. Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

4. Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Tailors the content of speech to the level and experience of the audience; Uses appropriate grammar and choice of words in oral speech; Organizes ideas clearly in oral speech; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

5. Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

6. Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Listens and responds constructively to other team members’ ideas; Offers support for others’ ideas and proposals; Is open with other team members about his/her concerns; Expresses disagreement constructively.

7. Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

8. Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

9. Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

10. Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

11. Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

12. Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience. Knowledge of LuminX system and Basic Health Insurance terminology a plus.

Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have knowledge of Internet software and the Microsoft Office Suite of products. Knowledge of basic office equipment should include: Internet and email, copy and fax machines, postage meter and telephone.

Certificates, Licenses, Registrations: N/A

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very quiet.

Pay Range: $17-$22/hr DOE

Equal Employment Opportunity Policy Statement

Lucent Health Solutions, Inc. is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity, gender expression, transgender status, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Quick Apply

work from home jobs in california

Customer Service Representative

Remote Licensed Clinical Social Worker

Teletherapy Speech Language Pathologist (SLP)

Mental Health Therapist - Remote

Remote Licensed Mental Health Therapist

Remote Licensed Clinical Psychologist

Customer Experience Coordinator

Licensed Therapist or Psychologist (LPCC, LCSW, or LMFT)

Remote AI Writing Evaluator (Tier 1)

Remote Online Math Tutor, AI Training

Remote Licensed Psychiatric Nurse Practitioner

Online Advanced Math Tutor

Remote Licensed Mental Health Counselor

Remote Math Evaluator, AI

Licensed Clinical Social Worker (LCSW) - Remote

Sales Clerk

Human Resources Coordinator

Remote Online Math Teacher for AI

Construction Background? Looking to work from home?

Vacation Advisor - Reservation Sales - Work From Home (San Marcos, CA area)

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