Malai is a super premium ice cream company, founded in NYC, that focuses on robust global flavors and whole quality ingredients. Since 2015, we have been introducing high-end, luxurious ice cream with unique flavors like Rose with Cinnamon Roasted Almonds, Masala Chai, Orange Fennel and Sweet Roti & Ghee. We hold our business to the highest standards in every aspect from sourcing only the best ingredients to producing top quality products. We are seeking an enthusiastic ice cream server to represent the brand and to serve product at our new DC store, during events, catering, and/or other shifts. This position requires excellent customer service skills, enthusiasm to learn about the products, and flexibility to work in a fast-paced environment and think on your feet.
Responsibilities include, but are not limited to:
- Represent the company in retail operations, markets, events, and trade shows.
- Ensure brand standards and customer experiences are consistent and in line with company expectations at the store, markets, pop-ups, demonstrations, and other events.
- Serve product and maintain all cleanliness, organizational, and professional standards in line with both DOH and Malai expectations. Support onsite execution of sales at the store, markets, pop-ups, demonstrations and other events, including set-up and breakdown of all events.
As a member of a startup team, you must possess the following qualities:
- Collegial, collaborative, and have great people and relationship-building skills.
- Strong desire and willingness to do whatever it takes to get the job done well.
- Highest levels of integrity and good judgment.
- Clear communication skills and an orientation toward customer satisfaction.
- Ability to work well in a team, and to pivot when given instruction.
Qualifications:
- Flexibility with the ability to work nights and weekends if needed
- Duties may include lifting up to 50 lbs
- Food Safety Certified strongly preferred
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 - $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
- Quick service & fast food restaurant
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person